FAQs

Artwork & Files

Every product designing website has their own guidelines for uploading artwork and files. Some are complex while some are pretty straightforward. We aim to be within the straightforward category. Our ultimate goal is to provide a very simple way of creating the products that you love and would be proud to show off to others. Please view our FAQs below if you have any concerns before using our designer.

What type of files can I upload?
  • .JPEG / .JPG <<< GOOD
    • Minimum DPI: 72 DPI
    • Recommended DPI: 300 DPI
    • Please Note: .JPEG / .JPG file types don't support transparency, meaning there won't be a clear background. Please keep this in mind if you want to use an image without a transparent background.
  • .PNG <<< BETTER
    • Minimum DPI: 72 DPI
    • Recommended DPI: 300 DPI
    • Please Note: .PNG file types support transparency, meaning there will be a clear background. Please keep this in mind if you want to use an image with a transparent background.
  • .SVG <<< GREAT!
    • Popular file format provided with programs such as Adobe Illustrator.
    • These are file types we love because we can scale the whole image without lose image quality and export them for print at 300 DPI.
    • Whenever possible, we highly recommend providing us with these file types to prevent any image from be too poor in quality and to prevent unnecessary delays in production time.
    • To learn more about .SVG files, please Click Here.
What color mode should my files be?

If you send us a file created with the color mode RGB, there is a chance that a color shift may occur and you may not be satisfied with your job.

Although we will print what you provide, we recommend that you always create your content with the color mode CMYK.

What resolution should my files be?

To ensure the highest quality product possible, we recommend files with 300 DPI.

Low resolution files will be printed as is.

The following image illustrates the results of an image printed at 72 DPI vs 300 DPI:

If you're unsure of the correct dimensions needed to print your image correctly, please use this helpful Pixel to Print Calculator. Also, you can send us your artwork and we can determine if it'll result in a high quality product.

How should I set up my bleed?

Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.

Please keep all text at least 0.125" inside the cut-line.

- The bleed for Standard Products (such as Business Cards) is 0.125".
- The bleed for Booklets and Presentation Folders is 0.25".

We're working on providing templates for you to correctly format your content so it prevents delays in printing your product. In the meantime, if you'd like to know if your content fits our requirements, please Contact Us.

Does you accept borders on jobs?

Yes, but if the border is too close to the cutline, it may be cut off-center slightly.

We cut through many sheets at a time, so watch your borders to avoid an unwanted mistake.

Screen Printing vs. Digital Printing

We offer two different methods of printing (Digital Printing for short runs and Screen Printing for larger runs). We primarily offer direct to garment printing for the majority of our products, as well as screen printing on selected items depending on it's quantity.

Screen printing involves creating a stencil (printers call this a "screen"), and then using that stencil to apply layers of ink on the printing surface. Each color is applied using a different stencil, one at a time, combined to achieve the final look.

Digital printing (Direct to Garment) is a much newer process that involves your artwork being processed by a computer, and then printed directly onto the surface of your product. Digital printing is not a heat transfer or appliqu'e, as the ink is directly adhered to the fabric of your shirt. Each printing process has its strengths, and it may be more cost effective, for us and you depending on the quantity and type of product.

Screen printing is the best option for designs that require a high level of vibrancy, when printing on dark shirts (digital printing is also an option and less expensive as you wouldn't have to pay for the labor involved in screen printing), for specialty products and when you require a large quantity of the product. The ink in screen printing is applied thicker than digital printing, which results in brighter colors even on darker shirts.

The fact that these products are printed by hand also allows for unique products like water bottles, koozies and mugs, as the printer can manually handle curved or uneven surfaces. The minimum order quantity on screen printed items exists because of the extra materials and labor time associated with this printing method.

Digital printing is best used for items that require high amounts of detail, and orders of a smaller quantity. The fact that the digital printer does not use screens allows for a photographic print, with much more detail than traditional screen printing. As the ink is applied thinner (to achieve such detail), digital printing is best used on lighter colored shirts to allow the design to shine through. The fact that the design is processed and printed digitally allows for a quantity of one, since there are no screens or physical setup.

We are proud to stand behind each printing method, 100% of the time. While we are currently working to enable more products for digital printing, the products available on the website have been thoroughly tested and approved. We are printing perfectionists, and will not enable products for either method that do not result in the best final product. Artwork printed by both methods goes through the same process of being reviewed and proofed before print.